1. Introduction

Welcome to Need International Private Limited ("Need International", "Company", "we", "our", or "us").

These Terms & Conditions govern your access to and use of our website, needinternational.com, and any inquiries, quotations, purchases, transactions, or services offered by Need International Private Limited.

By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

2. Company Information

Need International Private Limited

Address:
18, Parimal, Near Nurenabi Masjid, Palitana, Gujarat, India – 364270

Email:
info@needinternational.com
export@needinternational.com
needinternationalpvtltd@gmail.com

Phone:
+91 8200282372

Business Hours:
Monday–Saturday: 9:00 AM – 8:00 PM IST
Sunday: Closed

3. Shipping Coverage

Need International serves customers across:

Shipping availability may vary depending on destination country regulations, import restrictions, sanctions, and logistical feasibility.

4. Products Covered

This Shipping Policy applies to products including but not limited to:

5. Order Processing Time

Order processing generally begins after:

Typical processing and production timelines range from:

7–15 Business Days

However, actual timelines may vary depending on:

Need International will communicate estimated timelines during the quotation or order confirmation process.

6. Shipping Methods

Depending on product type, quantity, destination, urgency, and commercial agreement, shipments may be arranged through:

Courier Services

Suitable for:

Examples may include:

Air Freight

Suitable for:

Sea Freight

Suitable for:

Shipping method selection will depend upon the buyer's requirements and agreed trade terms.

7. Shipping Documentation

Where applicable, Need International may provide documentation including:

Additional certifications or special documentation requested by buyers may be subject to additional charges.

8. Export Terms (Incoterms)

International shipments may be conducted under mutually agreed Incoterms including:

EXW (Ex Works)

Buyer is responsible for:

FOB (Free on Board)

Need International is responsible until goods are loaded onto the designated vessel at the agreed port.

Buyer assumes responsibility thereafter.

CIF (Cost, Insurance and Freight)

Need International arranges:

Buyer remains responsible for:

The applicable Incoterm will be specified in the quotation, proforma invoice, commercial invoice, or sales agreement.

9. Shipping Charges

Shipping charges depend on:

Shipping costs will be communicated before order confirmation unless otherwise agreed.

10. Customs Duties and Taxes

Responsibility for customs duties, import taxes, VAT, GST, local charges, customs brokerage fees, inspection fees, and other destination-country charges shall be determined according to the agreed Incoterm.

Buyers are responsible for understanding and complying with import regulations applicable in their country.

Need International shall not be liable for customs delays, import restrictions, confiscation, or additional charges imposed by foreign authorities.

11. Delivery Estimates

Delivery times provided by Need International are estimates only.

Actual delivery schedules may be affected by:

Need International does not guarantee specific delivery dates unless expressly agreed in writing.

12. Shipment Tracking

Where tracking information is available, buyers may receive:

Availability of tracking information depends on the shipping method and logistics provider used.

13. Inspection Upon Delivery

Buyers are advised to inspect shipments immediately upon receipt.

Any claims relating to:

must be reported within 3 calendar days of delivery.

Claims submitted after this period may not be eligible for review.

Supporting evidence may include:

14. Failed Deliveries

Need International shall not be responsible for delivery failures caused by:

Additional shipping, storage, return, or disposal costs resulting from such circumstances may be charged to the buyer.

15. Samples Shipping Policy

Sample requests may be fulfilled on:

Sample availability remains subject to stock availability and management approval.

Courier costs are generally borne by the buyer unless otherwise agreed.

16. Private Label and Customized Orders

Private label, OEM, customized packaging, customized printing, and special production orders may require:

Delivery schedules for such orders shall be confirmed separately.

17. Force Majeure

Need International shall not be held liable for delays, interruptions, or failure to deliver arising from circumstances beyond our reasonable control, including but not limited to:

Delivery timelines may be extended accordingly.

18. Policy Updates

Need International reserves the right to modify, update, or revise this Shipping Policy at any time without prior notice.

The latest version published on our website shall govern future transactions.

19. Contact Us

For questions regarding these Terms & Conditions, please contact:

Need International Private Limited

Address:
18, Parimal, Near Nurenabi Masjid, Palitana, Gujarat, India – 364270

Email:
info@needinternational.com
export@needinternational.com
needinternationalpvtltd@gmail.com

Phone: +91 8200282372

Website: needinternational.com